February 6, 2025 Ryan Davies

The Road Ahead: Predictions for Brand Marketing in 2025

We look at the ways collectibles and loyalty programmes are set to reshape customer engagement in the year ahead

Digital collectibles are seeing a meteoric rise, crossing the chasm from hype to habit. From powering native loyalty programmes to “phygital” product twins, dynamic personalisation, enhanced compliance frameworks, and community co-creation, digital collectibles look set to explode in 2025. This growth presents an opportunity for brands to create a new marketing playbook, enabling them to forge real connections with consumers by acquiring first-party data, generate a new revenue stream through secondary-sale income, and deeper engagement as collectibles and wallets continue their journey towards becoming as common as email.

From Hype to Habit: Why 2025 Could be the Tipping Point

The worldwide market for digital collectibles is expected to reach $264.6 billion by 2032, up from $27.3 billion in 2023, representing a compound annual growth rate (CAGR) of 28.7%, according to a report published by Research & Markets. This growth is fuelled by the ongoing mainstream adoption of digital wallets among general consumers, boosted by the simplified onboarding technology, such as Sliyd. Early adopters, such as Starbucks and Nike, have already turned inquisitiveness into quantifiable loyalty results through their experimental marketing programs.

The Macro Forces Set to Redefine Digital Collectibles

  1. Cookie deprecation & first‑party data – A digital wallet address can double as a permissioned, portable ID, giving brands a compliant alternative to third‑party cookies. This enables brands to form a more meaningful connection with their audience as well as providing unparalleled transparency of marketing performance.
  2. Gamified loyalty expectations – Gen Z and Gen Alpha now expect interactive, reward-based experiences rather than static membership cards.
  3. Wallet‑as‑identity UX – Passkeys and e‑mail wallets slash onboarding friction, burying Web3 complexity beneath familiar interfaces.
  4. Regulatory clarity – The EU’s Markets in Crypto‑Assets (MiCA) framework took full effect in 2024, creating disclosure standards for consumer‑facing tokens. In the US, the bipartisan Financial Innovation and Technology for the 21st Century (FIT21) Act is progressing through Congress and would formalise oversight split between the SEC and CFTC.

Prediction 1 — Loyalty Programmes focus on Collectibles

Several brands have begun the process of implementing loyalty programmes centered around web3 collectibles. A notable campaign is  Starbucks’ Odyssey test program that rewarded customers with collectible “Journey Stamps”, which unlocked exclusive content, merchandise, and rewards. Although the company has not published hard spend figures, recent filings show that Starbucks invested roughly US $4 million in scaling the program, showing an enterprise-level commitment to embracing digital collectibles and implementing them directly in marketing and revenue strategies. This loyalty-based approach enhances brand affinity and recall.

Prediction 2 — Interoperable Digital Twins Blur Physical and Virtual Commerce

Just as Nike’s Airphoria activation brought digital Air Force 1s into Fortnite’s game world, you can expect to see an increase in scannable QR or NFC tags included in packaging, allowing every physical product to come with its own claimable digital twin. This could unlock future collaborations and create the opportunity for new customer-brand connections.

Prediction 3 — Dynamic Collectibles Enable Real‑Time Personalisation

Unlike static options, dynamic collectibles present an opportunity for brands to programmatically update metadata in real-time based on any interaction. An update could occur when a shopper hits a spend milestone, attends an event or shares specific content—turning the collectible into a living CRM card. Each update is both a fresh, first-party datapoint and a micro‑moment of customer engagement and delight.

Prediction 4 — Compliance and Consumer Protection Accelerate Adoption

With MiCA live and FIT21 on deck, brands finally have clear playbooks for disclosures, custody models and marketing claims, reducing legal and operational risk.

Prediction 5 — Community Co‑Creation Becomes a Core KPI

Web3 loyalty programs give brands the option to enable their audience to contribute content, build a community, provide discourse on future collectibles, and earn rewards for activities. In 2025 success will be gauged less by ad impressions and more by emerging KPIs like owner-wallet count, user-generated content volume, and engagement velocity. 

How to Get Started in Digital Collectibles

The biggest obstacle brands face when integrating digital collectibles or loyalty programs is the initial technological barrier. Today the majority of consumers don’t own a digital wallet or understand Web3 jargon. 

AdsDax hides all of the complexity and jargon behind a one-click activation that creates a simple non-custodial wallet. All the consumer sees is a familiar link or QR code. Tap once, and the collectible drops straight into their new wallet. No browser extensions, no app, no seed phrases or jargon required.

Because this collectible link is channel-agnostic, brands can disperse collectibles anywhere their audience already engages:

  • Digital touchpoints: Such as social media, email newsletters, SMS blasts or in-app messages.
  • Physical touchpoints: Such as QR codes printed on receipts, product packaging, event lanyards or in-store signage.

This frictionless distribution enables brands to quickly roll-out and scale a collectibles/loyalty campaign to their existing audience, gaining Web3 advantages such as on-chain transparency and first-party data streams while staying in control of the marketing experience— AdsDax eliminates intermediaries and lets marketing budgets flow straight to genuine engagement

The result is a unique and seamless bridge from Web2 to Web3: consumers get an instant, rewarding experience they actually understand, and marketers unlock measurable loyalty signals without sacrificing user experience or security.

Building Durable Brand Equity in the Web3 Era

Digital collectibles are evolving into a strategic retention engine. Brands that experiment now will own the engagement funnel when digital wallets and collectibles join e‑mail and phone numbers as standard identifiers. The road ahead rewards marketers who pair genuine engagement with rewards and loyalty—and put value back into the hands of their communities.

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